Adblock Plus and (a little) more
Documentation for Yahoo Mail crashes · 2006-08-15 23:16 by Wladimir Palant
People still complain frequently that their browser crashes on Yahoo Mail so I thought sending them to a (not very clearly formulated) forum post wouldn’t be the best thing to do. I wrote some text describing the problem and how it can be solved. I will also add a warning dialog to future Adblock Plus versions that will appear if Yahoo Application State Plugin is detected. Users that want to know more about the problem will be directed to this page.
As to the root of all evil, I still haven’t heard anything new from Yahoo. Last response I got from them was: “yes, we know about the problem and we are working on it”. At least I got the impression that they read my mail this time. Still, nothing is happening. A temporary solution would be so easy — simply remove the code that is invoking this plugin, it isn’t of much use anyway. Nobody would be crashing any more and the Yahoo guys could work out a permanent solution without hurry. Yet the code is still there, and there isn’t even an official statement from Yahoo acknowledging the problem. If you take a look at Google’s behaviour in similar situations — are you still surprised I prefer using Google?
Comment [2]
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john · 2006-08-25 22:05 · #
i dont understand – you prefer using Google because, even though their product doesn’t work with Adblock either, they have a help page about it? have you considered that gmail might be more capable of addressing your problem due to the fact that they only carry 4% of the webmail market share, vs. yahoo’s 30% and therefore have many fewer requests for changes to their service?
Reply from Wladimir Palant:
You mean that they expanded their customer base (meaning also increased income) without increasing their support capabilities? That’s not exactly a customer-friendy business model, don’t you think?
But even then, that’s a problem that can be considered critical – it seems that this is a top crasher for Firefox (it corrupts the stack so that it is impossible to say for sure). The code that is causing this is non-critial for their application (actually, it is useless) and trivial to remove. Acknowledging the problem would require even less work (they got really all the information on it long time ago). Yet they’ve done neither – it doesn’t look like they care about their customers at all.
Shawn · 2009-09-17 03:37 · #
Yahoo is complete garbage. After years of suffering through there terrible email system (simply because that’s the address all my friends have), I decided today to make the switch to my gmail account. I will never look back. Good riddance, Yahoo.